Hi there, Having got our first lab gundog, I was keep to get training started - properly. I know basics with puppies, but I wanted to get the right gundog training started as early a point as possible. i.e lay the right foundations, at the right time On 26th Feb I therefore ordered "Book set one" which includes a puppy training guide 'The right start' and 'Passing Grade One' from the Gundog Club, and paid via Paypal By 9th March I still had not received anything so I both emailed and phoned/left message. I got a voicemail reply to my phone call to say the books had been shipped pretty much after I ordered them, and could I check the shipping details were right. As payment is via Paypal which I have used many, many times and this includes my registered address, I can't have got this wrong. I've since been singularly unsuccessful to get anything from the admin at the Gundog club. No response to either follow up phonecalls (which always goes to answer machine) or email. I've tried these two or three times each. I don't want to raise a Paypal 'Dispute' to get this resolved, but I may have to if this isn't resolved. After all I have ordered a puppy training guide, and a pup only stays a pup for so long. I am kinda both surprised and disappointed with the service thus far. Has anyone else had this issue. Cheers.