PM's need help please

Discussion in 'Technical & Help' started by Naya, Nov 20, 2015.

  1. Naya

    Naya Registered Users

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    I can't create or reply to any PM's. Can someone please tell me what I need to do. Thanks
     
  2. JulieT

    JulieT Registered Users

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    Switch it off and switch it back on? :)

    Is this a new thing or has it just happened?
     
  3. pippa@labforumHQ

    pippa@labforumHQ Administrator

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    I'll see if I can figure it out Naya! Is this a recent problem, or have you not tried to use PMs before. Are you missing buttons? Or are they not working? Can you give me an idea what is happening.
    Thanks,
    Pippa
     
  4. JulieT

    JulieT Registered Users

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    If you've never used PMs before, you need to enable them in your account settings.
     
  5. charlie

    charlie Registered Users

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    It's odd I have the same problem but only since the new forum started. I have checked my settings and it looks right so it should work. Also I still don't get email notification of PMs either, I did as Fiona advised but it still doesn't work.
     
  6. Naya

    Naya Registered Users

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    It used to work until we changed to the new forum. I will check and see if it works on my laptop later as I usually use my iPad.
     
  7. Naya

    Naya Registered Users

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    There is no reply button and when I try to Do a new PM it lets me write it but when I press send it pops up saying 'invalid action'
     
  8. pippa@labforumHQ

    pippa@labforumHQ Administrator

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    I do wonder if this has something to do with user categories. - I have to go out now, but later, I'll try switching you to standard registered (instead of 'hero' ) users, see it that helps
     
  9. charlie

    charlie Registered Users

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    You go out!! :D;) x
     
  10. Emily

    Emily Registered Users

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    If it's any help, my PM's work fine but I was never on the 'old' forum so maybe it is something that only affects those profiles that were converted over from old to new?
     
  11. MaccieD

    MaccieD Guest

    No don't think it's that that, I was on the old forum and my PMs have worked on both. It seems there is a few glitches which are causing problems for some and not others.
     
  12. Emily

    Emily Registered Users

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    Ok, at least that can be ticked off the list in the process of elimination ☺
     
  13. Naya

    Naya Registered Users

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    I managed to do PMs yesterday, but today it keeps coming up saying 'invalid data'. Anyone?
     
  14. Emily

    Emily Registered Users

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    Mine seems to have sent without error. Maybe try logging out, restarting your device and trying again. And that's the end of my IT knowledge haha
     
  15. Emily

    Emily Registered Users

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    Naya now I can't reply to your message! You passed on your error to me! Hehe

    Must just be a little temperamental at the moment.
     
  16. Naya

    Naya Registered Users

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    Sorry
     
  17. JulieT

    JulieT Registered Users

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    Sorry Naya it's just your turn to have the gremlins with you...may they move on quickly....
     

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