Not getting emails for alerts/or alerts

Discussion in 'Technical & Help' started by SullyBear, Apr 10, 2020.

  1. SullyBear

    SullyBear Registered Users

    Joined:
    Apr 9, 2020
    Messages:
    108
    Hey there,
    I am not getting any emails for alerts or when replies are given to my posts or other posts. I did check my alert settings and everything is checked and saved.

    Help?
    I don't want to miss anything.
     
  2. sarah@forumHQ

    sarah@forumHQ Moderator

    Joined:
    Oct 1, 2018
    Messages:
    996
    Hi SullyBear - let me take this to our technical team and see if we can find an answer :)

    Owing to the Easter weekend, please bear with us if it takes a few days - I'll report back asap next week. Thanks!
     
  3. pippa@labforumHQ

    pippa@labforumHQ Administrator

    Joined:
    May 10, 2011
    Messages:
    5,508
    Also worth checking your personalpreference settings. If you click on your name at the top right of your screen you should get a menu where you can select email preferences. If you click on that you'll get a choice of the types of email you'd like to receive. Let us know if you have ticked those and are still not receiving the emails you want. :)
     

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  4. SullyBear

    SullyBear Registered Users

    Joined:
    Apr 9, 2020
    Messages:
    108

    All been clicked.
     

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