How absolutely right you are. In my nursing career I've worked under all sorts, 2 standout as having some innate quality which enabled them to nurture confidence and inspire their team to give of their best, others stand out as being little more than megalomaniacs under whom I could not work. The powers that be love to send new managers off on Leadership courses. I've long thought that for some you may as well send a Jack Russell off to train as a sheepdog. And I'm sure your feelings about dog/owner behaviour is well founded. Although Cassie causes me to tear my hair out (still!) with her extrovert behaviour, I find rather pleasing that in most settings she is confident, something I've struggled with in earlier life.